Saying “No” with Grace

Yesterday, I said “no” to someone, and this is what they wrote back to me: “Thanks for the quick, productive, and honest conversation.”


Why connection in the workplace matters

Creating a more connected workplace doesn't mean making people feel like one big happy family. Real connection is about relating to someone's…


Working across departments: why it’s important

When you’re entrenched in your own responsibilities, it’s easy to forget that other departments not only exist, but that you’re all serving one…