Cheryl Smith, Catering Manager shares her perspectives on the importance of remaining calm even during uncertain times, why visibility as a leader is so important to her and the importance of leveraging the knowledge across the Trust
3 Quotes to lead by...
1. A PASSION FOR LEARNING
‘I’ve always had a passion for learning and training… so whenever it’s been offered, I’ve accepted it. I’ve always wanted to better myself, for my career. I wanted to show my children that if you work hard, you can accomplish this, or this… we like to teach them that nothing comes for free, you have to work damn hard at anything.’
Q. When was the last time you learnt something new? Consider our Management and Leadership Prospectus if you’re looking for a new challenge.
2. Keep Calm and Carry On
‘I think two of the most important qualities to be successful as a leader are to be calm and approachable, in any situation.’
Q. How do you ensure you’re approachable for your team? Is calm a word they’d use to describe your leadership style?
3. Be Visible
‘There’s three of us, a Catering Coordinator at Good Hope and the Lead Catering Manager for both the Hospitals, and the three of us got together, by Zoom or Conference Calls, and we were able to speak together about all our worries.’
Q. How much time do you make with your team to talk, no fixed agenda, just talk and listen?
External Resources
6 Tricks to Being More Approachable
Set the right example, being a leader
Why you should never stop learning at work
