We spent some time with Portland Johnson, Private and Overseas Team Leader, to talk about how she tackled a new role and the challenges she’s faced. Portland shares some reflections on the importance of making connections and relationships that made that a success and the importance of staying true to yourself and being an authentic leader.
3 Quotes to lead by...
1. STRIVE FOR THE BEST
‘No matter what role you’re in, I think you don’t come to work thinking I’m just going to go and do an alright job today, I think you come to work to do the best job that you can.’
Q. Which version of you showed up today? Was it the version you sold at interview and if not, what changes could you make to get back there?
2. PERSONAL RESPONSIBILITY
‘I thought what am I doing? How can I change things here? What can I do?’
Q. What’s within your circle of control that would benefit from change? How could you execute that in the coming weeks?
3. REALLY LISTEN
‘You’ve got to listen to what people are saying don’t talk over them.’
Q. How often are you listening vs. waiting to speak vs. formulating a response? Next time you’re with a team member, practice just listening attentively to fully understand that person.
External Resources
How to Keep Working When You’re Just Not Feeling It
Discover your Circle of Influence and Control
Active Listening - Hear What People Are Really Saying
