Simon Jarvis, Director of Facilities, shares how a need to make a difference gave him the confidence to push himself out of his comfort zone and pursue a career in the NHS. Simon reflects on the Trust Values, what they mean to him, and how he incorporates the values into his ethos to ensure his team feels empowered to go above and beyond to really make a difference for our colleagues, patients, and visitors.
3 Quotes to lead by...
1. Be kind
‘There are plenty of examples where kindness is sadly missing. People become very focused on their day job and just getting the job done, but actually, kindness should underpin that and being able to relate to people is a key part of that.’
Q. What does being kind mean to you? How can you demonstrate kindness and compassion to our colleagues, patients and visitors?
2. Don’t assume
‘It’s very easy to assume when you see someone and how they’re behaving and base that on your own values without really understanding the detail as to why they find themselves in the position they are in.’
Q. How often do you make assumptions? Next time, try asking questions and listening to gain a better understanding.
3. BE BOLD
‘For me, the word bold is about going above and beyond the day job to really make that difference and to feel comfortable doing that.’
Q. How do you demonstrate the value of boldness? Are you going above and beyond to really make a difference?
External Resources
Making Kindness A Priority In The Workplace
9 Reasons Why Making Assumptions is Dangerous
7 Things Really Bold People Do
