Barry Panton, HR Advisor & Mediator talks through his journey at UHB and how his role as a mediator has influenced his leadership style and the way he communicates with colleagues.
3 Quotes to lead by...
1. CREATE SPACE & SAFETY
‘I think to be a good leader, you must be able to communicate at all levels… I think it’s about giving someone uninterrupted time to talk in a protected setting.’
Q. How do you create a safe space for your team and colleagues to communicate?
2. THE IMPORTANCE OF LISTENING
‘Never forget to listen… because we can all talk, but you won’t know the story unless you listen.’
Q. How much time do you spend talking vs. listening? Do you need to make any adjustments to ensure your team are heard?
3. LIFE OUTSIDE THE TRUST
‘There are a lot of things outside work as well that can contribute to how someone performs within a work setting.’
Q. How much do you really know about your team outside of the Trust?
External Resources
7 ways to create psychological safety in your workplace
The Value of Listening
The Surprising Power of Simply Asking Coworkers How They’re Doing
