In this episode, we join Sarah Perry, Office Manager, Trauma and Orthopaedics, to talk about the importance of reflection and the appraisal process. Sarah reflects on the role of appraisals in providing an open and honest environment for discussing both positive and negative feedback to ensure our staff receive the support they need to be the best they can be. Sarah shares the significance of appraisals in helping us reflect on the previous 12 months and planning how we can improve and progress individually and as a service in the following 12 months. This is a worthwhile watch for anyone looking for advice on approaching appraisals with their team.
3 Quotes to lead by...
1. REFLECT THROUGH THE APPRAISAL PROCESS
‘By reflecting through the appraisal process, we can grow not only individually, but we can grow as a team by sharing all those experiences going forward.’
Q. Think about your approach to appraisals with your team. Are you ensuring that reflection time is embedded into your appraisals?
2. CREATE AN OPEN AND HONEST ENVIRONMENT
‘It’s important that staff feel able to be completely open about the not so good things because sometimes I think people think I can’t share that and just accept it and move on. Well, actually, you do need to talk about it because as a manager, that’s how we can identify how we can make things better.’
Q. Do your team share with you when things are not going well? If not, what could you do to change this?
3. USE APPRAISALS TO AID PROGRESSION
‘It’s really important to use the appraisal process to identify how staff can progress and how we can support that. Often you’ll find that your really good staff want to progress, and you do as a manager think, well, I don’t want to lose you, but actually it’s an amazing feeling when somebody does go out into the world and goes into a new role, and you feel you’ve actually helped them progress and gain the knowledge and skills to do that.’
Q. Are you using appraisals as a platform to help staff to take the next step in their career?
External Resources
Self Appraisals: How To Help Employees Self Reflect
Proven Ways to Encourage Open Communication in the Workplace
Performance Appraisals Getting Real Results From Performance Reviews
